Return Policy Page
At Sun Systems, we do not accept returns on purchased products. However, we are committed to ensuring the quality and functionality of every product we sell. If your product is defective or malfunctions, we offer repair or replacement services in accordance with the conditions outlined below.
1. Eligibility for Repair or Replacement
- Products may be eligible for repair or replacement if:
- The request is made within [7/15/30] days of delivery.
- The product is defective or malfunctions due to manufacturing issues.
- The product is covered under the manufacturer’s warranty.
- Products are not eligible for repair or replacement if:
- They have been damaged due to misuse, negligence, or unauthorized modifications.
- The warranty period has expired.
2. Process for Requesting Repair or Replacement
To request a repair or replacement, follow these steps:
- Contact our customer service team at [email@example.com] or call [Contact Number] with your order number and a description of the issue.
- If approved, we will provide instructions on sending the product for inspection.
- After the product is inspected, we will either repair the issue or replace the product based on availability and warranty coverage.
3. Shipping Costs
- Defective Products: If the product is defective, Sun Systems will cover shipping costs for repair or replacement.
- Customer-Initiated Repairs: For repairs outside of warranty or due to damage not covered by the warranty, the customer is responsible for shipping costs and repair fees.
4. Warranty Coverage
All products sold by Sun Systems are covered by the manufacturer’s warranty, which may vary depending on the product category. The warranty covers defects in materials and workmanship but does not cover damage caused by misuse or unauthorized alterations.
5. Contact Information
If you have any questions or need assistance with repairs or replacements, please contact us at:
Sun Systems
Email: sunsystem.order@gmail.com
Phone: +918329607170
Address: CTS No.1334, Plot No. 292, Aditya House, E ward, Shastrinagar, Kolhapur- 416008
Welcome to Sun Systems, your one-stop destination for innovative electronic and IT solutions. We are dedicated to offering a wide range of high-quality products, from cutting-edge electronics to reliable IT services, designed to meet the evolving demands of modern businesses and consumers. At Sun Systems, we prioritize customer satisfaction, providing not only the best technology but also exceptional support to ensure a seamless experience. Explore our offerings and discover how we can power your digital world.
